- IT change professional with extensive experience of Financial Services in the roles of business analyst, solution designer, business consultant, relationship and delivery management.
- Key analysis & design roles in major organisational & operational change programmes & projects.
- Wide subject matter experience in all aspects of change including change strategy, business design, project management, integration and implementation planning covering the people, process and technology aspects of change.
- Broad experience of selecting & managing external consultants and suppliers in the areas of telecoms, IT services, payment card solutions and services.
- Proven track record and delivery success in credit, finance, cards and payments implementation & support systems.
Key areas of Operational Banking Expertise
- Business Analysis & Design
- Requirements Gathering &
- Data Flow & Data Analysis
- Functional Specification
- Project & Vendor Management
- RFP Production & Evaluation
- Business Process Design
- Solution Design
- Business Operating Models
- Manpower & Implementation Planning
- Project & System Delivery
- Banking Operations Support including:
Payments & Cards; Finance & Credit & Operations support
- Qualified Financial Advisor (QFA)
- B. Sc (Computer)